SpinBit Withdrawal Guide NZ
Complete step-by-step guide to withdrawing your winnings
FAQ — Withdrawals
Minimum withdrawal?
Usually from NZ$20. Exact limit depends on the chosen method — check the cashier.
How long does it take?
E‑wallet/crypto: minutes to an hour. Cards/bank: 1–3 business days after verification.
Why pending?
Incomplete KYC, active wagering or deposit/withdrawal method mismatch. Check these points.
Can I cancel a request?
Yes, while status is “Pending”. After processing, cancellation is not possible.
Complete Withdrawal Guide for New Zealand Players
This comprehensive guide explains the withdrawal process at SpinBit Casino for New Zealand players, including step-by-step instructions, processing times by payment method, verification requirements, and troubleshooting tips. Understanding the withdrawal process helps you get your winnings quickly and avoid common delays.
Step 1: Complete Your KYC Verification
Before you can withdraw, you need to verify your identity. This is standard practice and actually protects you. Here's what you'll need:
- Government-issued ID: Passport, driver's license, or national ID card
- Proof of address: Utility bill, bank statement, or council rates (not older than 3 months)
- Payment method verification: Photo of your card (with middle digits covered) or bank statement
Step 2: Meet Wagering Requirements
If you've used any bonuses, make sure you've completed the wagering requirements. You can check your progress in the "Bonus" section of your account.
Step 3: Initiate Your Withdrawal
Now for the easy part:
- Log into your SpinBit account
- Go to the "Cashier" or "Banking" section
- Click "Withdraw"
- Select your preferred withdrawal method
- Enter the amount (minimum NZ$20)
- Confirm your withdrawal
KYC Requirements: What Documents You Need
KYC verification is required for all first-time withdrawals. Here's exactly what SpinBit requires:
Identity Verification
- Valid passport (preferred) - all pages visible
- Driver's license - both sides
- National ID card - both sides
Address Verification
- Utility bill (electricity, gas, water) - not older than 3 months
- Bank statement - not older than 3 months
- Council rates notice - not older than 3 months
- Insurance policy - not older than 3 months
Payment Method Verification
- For cards: Photo of the front of your card (cover middle 8 digits for security)
- For bank transfers: Bank statement showing your account details
- For e-wallets: Screenshot of your e-wallet account showing your name and email
Available Withdrawal Methods
SpinBit offers several withdrawal options for New Zealand players:
E-Wallets (Fastest)
- Skrill: 15 minutes to 24 hours
- Neteller: 15 minutes to 24 hours
- ecoPayz: 15 minutes to 24 hours
Bank Cards
- Visa/Mastercard: 1-3 business days
Bank Transfer
- Direct bank transfer: 3-5 business days
Cryptocurrency
- Bitcoin: 30 minutes to 2 hours
- Ethereum: 30 minutes to 2 hours
- USDT: 30 minutes to 2 hours
Withdrawal Timeframes: What to Expect
Withdrawal processing times vary by payment method. Here are the typical timeframes for New Zealand players:
Standard Processing Times:
- E-wallets: 15 minutes - 24 hours (usually within 2-4 hours)
- Bank cards: 1-3 business days
- Bank transfers: 3-5 business days
- Crypto: 30 minutes - 2 hours
Common Issues & How to Solve Them
Issue 1: Withdrawal Pending for Days
Possible causes:
- Incomplete KYC verification
- Bonus wagering requirements not met
- Payment method mismatch
- Security review in progress
Solution: Contact support with your withdrawal ID and ask for specific reasons.
Issue 2: KYC Documents Rejected
Common reasons:
- Blurry or unclear photos
- Documents older than 3 months
- Name mismatch between documents
- Incomplete document (missing corners or text)
Solution: Take new, clear photos and ensure all text is visible.
Issue 3: Withdrawal Method Not Available
Possible causes:
- Method not supported in your region
- Account not fully verified
- Temporary system maintenance
Solution: Try an alternative method or contact support.
Pro Tips for Faster Withdrawals
- Complete KYC immediately after registration - don't wait until you want to withdraw
- Use the same payment method for deposits and withdrawals - this speeds up verification
- Keep your account active - regular play helps avoid additional security checks
- Withdraw during business hours - processing is usually faster
- Start with smaller amounts - large withdrawals may trigger additional reviews
- Keep all documents ready - have digital copies of all required documents
Complete KYC Checklist for NZ Players
To ensure smooth withdrawals, make sure you have all these documents ready:
Required Documents:
- ✅ Valid NZ Driver's License (both sides) OR
- ✅ NZ Passport (photo page) OR
- ✅ 18+ Card (both sides)
- ✅ Utility Bill (electricity, gas, water) - not older than 3 months
- ✅ Bank Statement - not older than 3 months
- ✅ Payment Method Proof (card photo or bank statement)
Document Quality Tips
- Clear photos: Ensure all text is readable and no blur
- Good lighting: Avoid shadows and glare
- Complete document: All corners and edges visible
- High resolution: At least 1080p quality
- Recent documents: Nothing older than 3 months
Common Error Messages & Solutions
❌ "Withdrawal Method Not Available"
Solution: Try a different payment method or contact support to check availability in your region.
❌ "Insufficient Funds"
Solution: Check your account balance and ensure you have enough funds after any pending bonuses or fees.
❌ "Account Under Review"
Solution: Wait for the review to complete (usually 24-48 hours) or contact support for updates.
❌ "KYC Documents Rejected"
Solution: Upload new, clearer photos of your documents. Ensure they meet all quality requirements.
Withdrawal Methods Comparison
E-Wallets
15 min - 24 hours
Skrill, Neteller, ecoPayz
Fastest option
Bank Cards
1-3 business days
Visa, Mastercard
Most popular
Cryptocurrency
30 min - 2 hours
Bitcoin, Ethereum, USDT
Most private