FAQ — Responsible Gaming
How to set limits?
Open Profile → Responsible Gaming → pick a limit type (deposit/loss/bet/time) and save.
Can I take a break?
Yes. Cool‑offs and self‑exclusion are available for a chosen period.
Where to get help in NZ?
Contacts of NZ support organisations are listed in the Responsible Gaming section.
Responsible Gaming at SpinBit Casino NZ: Tools and Support
SpinBit Casino is committed to promoting responsible gaming among New Zealand players. This guide explains all available responsible gaming tools, how to set limits, where to get help if gambling becomes a problem, and links to New Zealand support organizations. Responsible gaming ensures casino play remains entertainment, not a problem.
Responsible Gaming Tools: Managing Your Play
SpinBit provides comprehensive responsible gaming tools accessible directly from your account settings. These tools help you stay in control of your spending, time, and gambling behavior. All limits can be set, adjusted, or removed with appropriate notice periods (typically 24-48 hours for increases, immediate for decreases).
Available Responsible Gaming Tools
- Deposit Limits: Set maximum deposit amounts for daily ($20-$5,000), weekly ($50-$10,000), or monthly ($100-$20,000) periods. Limits take effect immediately and prevent deposits exceeding your set amount. Increases require 24-48 hour cooling-off period.
- Loss Limits: Set maximum loss amounts for daily, weekly, or monthly periods. Once reached, account play is paused until the limit period resets. Helps prevent chasing losses and overspending.
- Wagering Limits: Restrict maximum bet sizes per spin or hand (typically $1-$100). Prevents impulsive high-stakes bets that can lead to rapid losses. Particularly useful for table games and high-volatility slots.
- Session Time Limits: Set maximum session duration (15 minutes to 6 hours). Automatic reminders appear when limit approaches, with account pausing when limit is reached. Helps prevent extended play sessions.
- Reality Checks: Receive pop-up reminders at set intervals (15, 30, 60 minutes) showing session duration and current balance. Helps maintain awareness of time and spending.
- Self-Exclusion: Temporarily (24 hours to 6 months) or permanently block account access. Self-exclusion cannot be reversed during the exclusion period. For permanent exclusion, contact support directly.
- Cool-Off Periods: Take temporary breaks from gambling (24 hours to 6 weeks). Account remains accessible but gaming is disabled. Shorter than self-exclusion, suitable for brief breaks.
How to Set Responsible Gaming Limits
Setting limits is straightforward: 1) Log into your account, 2) Navigate to Profile → Responsible Gaming, 3) Select limit type (deposit, loss, wagering, session time), 4) Set amount or duration, 5) Confirm and save. Limits take effect immediately (for decreases) or after cooling-off period (for increases). You can adjust or remove limits at any time, with increases requiring a 24-48 hour waiting period to prevent impulsive decisions.
Getting Help: New Zealand Support Organizations
If gambling becomes a problem, professional help is available. New Zealand organizations providing free, confidential support include:
- Gambling Helpline NZ: Free 24/7 helpline at 0800 654 655, providing confidential support, advice, and referrals to local services
- Problem Gambling Foundation: Free counseling services, support groups, and online resources for problem gamblers and their families
- GamCare: International organization providing online support, live chat, and self-help tools
- BeGambleAware: Educational resources, self-assessment tools, and links to support services
Signs of Problem Gambling: When to Seek Help
Recognizing problem gambling early helps prevent serious consequences. Warning signs include: spending more than you can afford, chasing losses, gambling to escape problems, lying about gambling, neglecting responsibilities, and feeling anxious or depressed about gambling. If you recognize these signs, use SpinBit's responsible gaming tools immediately and contact support organizations for professional help.
SpinBit's Commitment to Responsible Gaming
SpinBit is committed to promoting responsible gaming through comprehensive tools, clear information, and links to support organizations. We encourage all players to set limits before playing, use responsible gaming tools regularly, and seek help if gambling becomes a problem. Before you start playing, explore our game selection and claim your welcome bonus, but always set your limits first. When ready to withdraw winnings, check our withdrawal guide. Questions about responsible gaming tools? Our support team provides 24/7 assistance. Remember: gambling should be entertainment, not a way to make money or solve financial problems. Play responsibly, stay in control, and seek help if needed.
Protection Tools
Time Limits
Set a maximum session time
Deposit Limits
Control your deposit amounts
Loss Limits
Define your maximum loss amount
Self-Exclusion
Temporary or permanent account block
⚠️ Signs of Problem Gambling
- You are gambling with money you cannot afford to lose
- Gambling interferes with your work, studies, or personal life
- You try to chase losses by increasing stakes
- You hide your gambling activity from loved ones
- You feel restless or irritable when not gambling
If you notice these signs, seek help!
18+
Gambling is only permitted for individuals aged 18 and over
Play Responsibly!